Covered and not covered

The Texas Department of Insurance lists the risks most home policies do and don’t cover. For water:

Most policies cover Most policies don’t cover
A sudden and accidental release of water Flooding
A continuous water leak
Mold removal, except to repair damage from a covered risk
Wear and tear

Coverages vary by company, and the regulator’s own advice is to read your policy or ask your agent for the exact terms.

Sudden or continuous

The regulator’s table draws the line between a sudden and accidental release of water and a continuous leak. A supply line that splits or a pipe that bursts lets the water out at once; a drip under the sink that has soaked the cabinet floor for months is continuous. The water heater leak guide covers finding where a leak is coming from.

Flood is its own policy

Most homeowners insurance doesn’t cover flood damage; flood insurance is a separate policy that can cover the building, its contents or both (FEMA). The National Flood Insurance Program, which FEMA manages, sells it through insurance companies, and there is typically a 30-day waiting period before a policy takes effect, so it can’t be bought as a storm comes in.

The add-ons

Companies sell endorsements that add coverage. Among the common ones the Texas Department of Insurance lists:

  • Backup of sewers or drains.
  • Mold removal.
  • Damage to foundations or slabs.
  • Extra costs to meet local building codes.

When the water hits

The Texas Department of Insurance’s claim tips:

  1. Tell your insurance company as soon as possible. Most companies have deadlines to file.
  2. List the damaged property and take pictures or video before any repairs.
  3. Make only temporary repairs to protect the house and what’s in it, like a tarp over a damaged roof; for a leak, that starts with shutting off the water. Permanent repairs before the insurer sees the damage can get a claim denied.
  4. Keep receipts, for anything replaced and for repair materials.
  5. Be there for the adjuster, with your contractor if you can; the contractor can talk through the estimate.

A wet house is a job with steps: stopping the water, drying, and replacing what can’t be dried. The water damage restoration cost guide prices it in your state, and the mold remediation cost guide the cleanup when mold has started.

How the claim is paid

On a replacement cost policy, most companies pay with two checks: the estimated repair cost minus depreciation and the deductible first, then the depreciation once the insurer gets the bill for the finished job (Texas Department of Insurance). If you owe money on the house, the repair check is made out to you and your mortgage company. The recoverable depreciation guide covers the second check.

Writing the estimate

The insurer pays from the adjuster’s estimate, and the Texas regulator notes that when the damage turns out worse than first thought, you or your contractor can talk to the adjuster about raising it. An estimate with each room measured and each wet item on its own line, with photos, is what makes that conversation short. BluMatrix measures the rooms from a phone scan and writes the estimate line by line, as a PDF or an ESX file that opens in Xactimate.

Common questions

Does homeowners insurance cover a burst pipe?

A pipe that bursts is a sudden and accidental release of water, which most policies cover (Texas Department of Insurance). The policy’s own terms decide it.

Does homeowners insurance cover a slow leak?

Most policies don’t cover a continuous water leak (Texas Department of Insurance).

Does homeowners insurance cover mold?

Most policies don’t cover mold removal except to repair damage caused by a covered risk; mold removal coverage is sold as an endorsement (Texas Department of Insurance).

Does homeowners insurance cover flooding?

Most homeowners insurance doesn’t cover flood damage; flood insurance is a separate policy, such as one from FEMA’s National Flood Insurance Program (FEMA).